Aires recently participated in the Pacific Northwest Relocation Council panel regarding exciting changes within the relocation industry. Our Vice President of Finance, Ed Hartman, shared some of the main topics he discussed during the panel’s Q&A.
Non-Traditional Assignments are becoming more common among our relocation contacts. How will assignments of this type impact the industry?
Much of the burden for these non-traditional assignments is shouldered by the corporate client, forcing them to become responsible for the compliance of assignment types such as extended business travelers. As an industry, we need to continue to evolve our platforms to support our contacts while they undergo these role expansions. We must be able to support them from a compliance standpoint, track data, and handle financial aspects of non-traditional relocation activities, including tax implications.
How will lower margins for mobility service providers impact the service they deliver?
As an industry, we need to accomplish two key goals: enhance the transferee experience and add automation to make the experience efficient.
The transferee experience must continue to evolve and become enriched by every interaction with the mobility provider. That experience demands that we continuously communicate with transferees in dynamic ways that exceed their expectations. More importantly, we want our transferees to be excited about these relocation solutions.
While focusing on the transferee experience, the mobility industry has to generate efficiencies within their operations and through effectively working with the corporate client. Our contacts benefit from intuitive reporting at their fingertips, proactive trend data on policy, and industry and economic trend briefings. In doing so, we enable them to have tremendous success within their organizations.
To learn more, Request a Solution today.