April 30, 2024 – Aires is pleased to announce that the company has won the Gold Stevie® Award in the “Customer Service Success – Other Service Industries” category. Aires has also won a Silver Stevie® Award in the “Best Use of Thought Leadership in Customer Service” category. Winners at the 18th annual Stevie® Awards for Sales & Customer Service were determined by the average scores of more than 200 professionals worldwide in a formal judging process.
“Without our customers, we don’t have a business; without our staff, we don’t have any customers,” said Aires Vice President of Customer Experience Andrew Meadowcroft. “We are honored that the prestigious Stevie Awards organization recognizes the work we do to truly understand what our clients and their relocating employees need. We strive to provide a personalized experience, targeting service excellence rather than just satisfaction.”
In awarding Aires in the “Customer Service Success” category, one judge highlighted Aires’ firm dedication to provide a world-class customer experience, stating, “[Aires’] high satisfaction scores from both clients and relocating employees demonstrate a strong focus on meeting the needs and expectations of its stakeholders. Aires' emphasis on innovation, evidenced by its introduction of industry-exclusive technology offerings, reflects a proactive approach to staying ahead of industry trends. The emphasis on customization is also noteworthy, as it indicates a willingness to adapt to clients' unique needs and preferences.”
The Silver Stevie Award for “Best Use of Thought Leadership” recognizes Aires’ unique Mobility101 program. Mobility101 is a two-day course on the fundamentals of both international and U.S. domestic mobility, offered to all clients to ensure a broad understanding of global mobility.
“Twelve years ago, we created this program to help educate our clients on the basics of global mobility. Since then, we have worked hard to improve and evolve Mobility101, and it continues to grow and reach more professionals each year,” said Aires Manager, Consulting Services Stacy Baker. “I am proud of all the teams that have helped make our Mobility101 a success and look forward to continuing to deliver this fantastic program!”
One judge in the process stated, “Aires' Mobility101 training program exemplifies thought leadership in the global mobility industry. This initiative not only enhances the understanding of complex relocation processes but also demonstrates Aires' commitment to excellence and client empowerment. Transitioning to a virtual format has significantly increased accessibility and participation, showcasing Aires' adaptability and focus on continuous improvement. Expanding the program to include advanced classes indicates Aires' dedication to fostering industry expertise.”
Details about the Stevie Awards for Sales & Customer Service and the complete lists of Stevie Award winners are available at https://stevieawards.com/sales/2024-stevie-award-winners.
About the Stevie Awards
Stevie Awards are conferred in nine programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, the Stevie Awards for Sales & Customer Service, and the new Stevie Awards for Technology Excellence. Stevie Awards competitions receive more than 12,000 entries annually from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.
About Aires
Aires delivers best-in-class global and domestic relocation solutions and mobility program management. Having been recognized by The Forum for Expatriate Management, the Better Business Bureau, and the Stevie Awards for organic growth methodology, excellent client/vendor partnerships, and leading-edge proprietary technology, Aires focuses on people, process, and technology to deliver world-class service. The company maintains accredited ISO registrations for its Quality, Environmental, Information Security Management, and Privacy Information Management systems. Clients are assured a focus on quality and customer service excellence when partnering with Aires. For more information, please visit www.aires.com.